Delivery conditions and payment conditions for rRebel
All prices are stated in Norwegian kroner, including VAT. Shipping costs are not included in the price. For further information, please consult the section on shipping.
Our online store accepts Visa and Mastercard. The price is payable when you place the order. When paying, you enter into an agreement between our partner Stripe and the rRebel. All information relating to purchases will be handled by Stripe and will never be available to this online store. If you are already registered as a customer in our database, we will be able to offer you invoice payment.
Validity of the order
An order is valid when order confirmation is received. The order will be confirmed via email. By placing an order, it is implicitly assumed that the customer agrees to follow our purchase conditions. An order is valid until the item is canceled, or we receive written or email notice of the cancellation.
We process and ship orders every weekday. If any of the items are unavailable, we will notify you. Unfortunately, we do not ship to Svalbard. The normal shipping time is 2–5 working days to addresses in Norway.
Shipping and handling costs
We send our goods with Best for a flat shipping fee of NOK 200 in Oslo. For deliveries outside of Oslo, we use Schenker and the price varies depending on the delivery address. You may also opt to have the package delivered to our office in Oslo.
Right of withdrawal
According to Norwegian law, private individuals who buy an item on the internet have a 14-day cancellation period. The item must then be returned in perfect condition, with its original packaging and without any damage. Please keep in mind that we must be able to sell your returned item as new. Upon return, the customer will be charged for the transport costs (see Right of Cancellation Act § 15 first paragraph). The withdrawal form must always be filled out. You can find a link to the form at the bottom of this article. You are entitled to complain under the provisions of the Norwegian Purchase Act.
Complaints in accordance with the Consumer Purchase Act.
Unclaimed goods that are returned to us will be stored with us pending the customer’s contact. We will then consult the customer to determine what action they must take to receive their item. Any additional costs incurred due to undelivered packages will be charged to the customer.